Terms of service

CheeseLah (cheeselah.com) is run by SAB Digital Solutions (incorporation in Singapore in progress), Singapore (“we”, “us”). These terms apply to anyone who signs up to organise an event with CheeseLah (“you”, the organiser), and to the people you invite to help run it (your committee and crew). Guests who only use the booth at an event do not need to accept these terms; the organiser is responsible for them.

By signing in with Google or Microsoft and using CheeseLah, you agree to these terms and to our Privacy Policy (cheeselah.com/privacy). If you sign up for a company, you confirm you may agree for that company.

• You must be at least 18.
• Sign-up is by invitation or approval. We may decline or close a request, for example if details are incomplete or the event breaks these terms.
• Keep your sign-in, committee links and PINs private. You are responsible for what happens through them. Tell us straight away at privacy@cheeselah.com if you think someone else has access.

• Before anything that costs money is switched on (such as AI pictures), we agree a plan and price with you, and your event is approved.
• Payment is arranged directly with us, by the method and on the dates we agree in writing. Prices are shown in the currency we agree.
• Refunds, cancellations and changes follow what we agree with you in writing for your plan. If your event cannot go ahead because CheeseLah failed, tell us and we will work out a fair remedy with you.
• If you ask us to run your event for you (“managed service”), the details, crew and price are agreed in writing first.

You are responsible for:

• telling guests that a photo booth with AI pictures is in use, how their photos are used and shown, and getting any consent needed (including a parent’s or guardian’s consent for children);
• your committee’s choices: which photos are sent to the AI, approved, shown on the big screen, redone, rejected or taken down;
• anything you upload or type, such as your logo, event wording and ideas, and having the right to use it;
• your venue, screens, devices and internet connection.

If a guest asks not to be shown, your committee should reject the photo or take it off screen straight away.

Don’t use CheeseLah to:

• make or show anything unlawful, sexual, hateful, harassing, violent, or that mocks someone’s body, skin, age, religion, race or disability;
• make pictures of real public figures (politicians, royalty, religious figures, celebrities) or suggest anyone endorses you, unless we have approved it in writing for your event;
• use other people’s logos, brands or characters without permission;
• photograph people who have asked not to be photographed, or children without a parent’s or guardian’s consent;
• try to break, overload, reverse-engineer or get around the security or safety rules of the service, or access another event’s data;
• resell the service without our written agreement.

We may refuse an AI request, take a picture off screen, pause AI for an event, or suspend an account to enforce these rules or protect people. Where we can, we tell you why.

• AI pictures are generated by third-party AI services (listed in our Privacy Policy). Results can be inaccurate, unexpected or imperfect, and the same request can give different results.
• Safety and kindness rules always apply and cannot be switched off. Your ideas add to them; they never remove them.
• Nothing is shown on the big screen until your committee approves it. Approval is your committee’s decision.
• We do not use face recognition.

• Yours: you (and your guests) keep whatever rights you have in your logo, wording and guests’ photos. You give us permission to store, process and display that content only to run your event and the service, and to send it to our AI providers for that purpose.
• AI pictures: as between you and us, we give you and your guests the right to use the AI pictures from your event for personal and internal purposes, such as sharing with friends and colleagues. Using them in advertising or for commercial purposes needs the consent of the people shown.
• Ours: CheeseLah, its software, design, artwork, mascot, themes and frames belong to us or our licensors. You may use them only as part of the service.
• We delete event photos as set out in the Privacy Policy. Download anything you want to keep before then.

We work hard to keep CheeseLah running, but we cannot promise it will always be available or free of errors, especially where it depends on internet connections, devices or third-party services. We may improve or change features. If a change makes a paid plan materially worse, we will tell you before it applies.

• Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or fraud.
• We are not responsible for losses caused by your event set-up, devices or internet, by what your committee approves, or by third-party services outside our reasonable control.
• We are not liable for indirect or consequential losses, or for loss of profit, business or reputation.
• Otherwise, our total liability to you for each event is limited to the amount you paid us for that event.

If you break these terms, or your event content or your committee’s choices lead to a claim against us (for example, a guest’s complaint about how their photo was used at your event), you agree to cover our reasonable costs of dealing with it.

You can stop using CheeseLah at any time and ask us to close your account at privacy@cheeselah.com. We may suspend or close an account that breaks these terms. Sections 7, 9, 10 and 12 continue after an account is closed.

These terms are governed by the laws of Singapore. If there is a disagreement, please contact us first at privacy@cheeselah.com so we can try to resolve it. If we can’t, the courts of Singapore decide.

When we change these terms we update the date at the top. If a change is important, we contact organisers directly before it applies. Continuing to use CheeseLah after that means you accept the new terms.

SAB Digital Solutions (incorporation in Singapore in progress) · privacy@cheeselah.com